Technical

Maintiance

Never clean your wheels using a pressure washer, this will damage bearings and reduce service life significantly. Wash using only water and soap or a specialist bike cleaner.

• Do not use solvents, detergents, paints, or abrasives as these may damage the wheels. This damage may not be visible.

• Do not leave exposed to high temperatures, for example in a hot car.

• Excessive UV light can degrade the epoxy resins in carbon fibre over time. Avoid storing carbon rims in direct sunlight.

• Do NOT apply any lubricant, grease, or oil to the brake pads or braking surfaces. If any of these substances do come into contact with the brake pads or braking surface clean thoroughly with soap and water.

• Some braking noise may occur with new wheels or brake pads, this is normal particularly with carbon braking surfaces. This noise should stop when the pads have been run in (approx. 500 miles)

• You should also check your wheels carefully for damage after any accident or major impact such as running through a pot-hole

Spoke Issues

Unfortunately spokes do snap. They are designed to break and snap under pressure such as hitting a pot hole for example. This is to help prolong the life of your wheels. The spoke will snap to prevent damage to the rim or hub. This is not covered under warranty as they are a wear and tear item and spoke or nipples are expected to break over time on bicycle wheels.

BRAKE PADS & BRAKE SETUP

• Follow instructions provided by your bicycle or component manufacture when fitting brake pads and setting up brakes.

• Braking distances will be increased in wet weather, particularly with carbon braking surfaces. Reduce speed and brake earlier in wet weather.

• Check brake pad surfaces regularly for contamination by dirt, grease, oil or particles that may impair braking performance or damage braking surfaces.

• Check the brake pad wear indicator regularly and replace brake pads when required.

• Brake pads are supplied with all carbon rim brake wheels. Do not use any other brake pads with carbon rim brake wheels. Replacements can also be ordered through our website

• Never use a brake pad on a carbon rim if it has previously been used on an aluminium rim, the pads will have been contaminated by aluminium particles which will damage the carbon braking surface.

BRAKING SAFELY

• Extended periods of braking may cause excessive heat to build up in your wheels. This can impair braking performance. With rim brake wheelsets this heat may also cause damage to your wheels or cause dramatically increased tyre pressure resulting in the failure of tyres and/or tubes with a risk of serious or fatal injury.

• Temperature build-up will be most severe in the circumstances below:

- Long and/or steep descents
- Riding on hot days
- Higher rider & equipment weights

• Stop regularly on long descents & allow your braking surface to cool before continuing. This is particularly important if you are braking continuously.

• If you suspect your brakes have heated up significantly you MUST stop immediately and allow them to cool.

• Before commencing a long descent reduce your tyre pressure by 10psi/0.7 BAR vs your normal setting. This will reduce the risk of tyre failure as a result of excessive heat build-up.

Rider Weight Limits

Our wheels have varying rider weight limits please check the product pages for model specific information. Please include the weight of any luggage in your total rider weight when choosing the correct wheels. If a rider is close to these limits then it is advisable for an experienced bike mechanic to check the wheel regularly and to use minimum 25 mm tyres at a maximum of 100psi as this will reduce the fatigue on the wheelset. As we said above, we are cyclists ourselves and do of course go above and beyond to offer excellent service if you ever do experience any issues. We carry full spares at very reasonable prices and offer complete support.